[Resolved] Axis Bank — wrongly transaction from my account

pkdb

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700092

Dear sir,
I would like to draw your kind attention, that i have wrongly transferred rs.20, 000/ from my savings a/c being no. [protected] of axis bank to my another savings a/c of hdfc bank being no. [protected] on 15/12/2018 in place of a/c no. [protected]. Immediate after made this wrong transaction entire matter was inform both the bank respectively, but very unfortunately axis bank is not initiating any step to refund back the amount in my a/c, though hdfc bank informed me that only axis bank can refund back the amount in to my a/c.
Please see this matter very seriously and give proper instruction from your end to axis bank.
Thanks and regards,
Prasanta deb biswas.

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Jan 29, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

Axis Bank Customer Care's response Hi, thank you for your interest. Here is a link that will give you more information on this topic - https://bit.ly/2NJKKFo Regards, Team Axis Bank.

Jan 04, 2019

Updated by pkdb Dear Sir,
Since then around 20ty days have passed away and despite various visits and contacts at both branch.
But very unfortunately HDFC bank is not initiating any step to refund back the amount in my axis bank account.
Please see this matter very seriously and give proper instruction from your end to HDFC Bank.
Regards,
Prasanta Kumar Deb Biswas.
mobile no. [protected].