Axisbank — fastag

Address:

At Po Kothamba, Panch Mahals, Gujarat, 389220

I ordered for fastag on 18th dec, yet after 10 days it has not been delivered to my address. Send me as fast as possible or give me refund back. Such a bad thing to deal with services given by in such a way. I have deposited 400rs to the axis bank fastag for the issuance of fastag on 18th dec, they have opened wallet on21 dec with 200rs credit, but the problem is when will you send me the fastag? Is this the way you are dealing with precious customers. What is this?