[Resolved]  Axisbank — lien amount should be mentioned in account statement

Address:Hyderabad, Andhra Pradesh

hi
i am Durga Prakash,
my axis bank Credit Card NO: [protected],

I have applied for a credit card of type MY CHOICE but i have received
the card of type MY ZONE, and its completely different from my needs>
AXIS bank has provided the card which has the benefits only for them, i
need to change the card type or cancel it ASAP. if i phoned to cc they are
not responding well.

( I am Chelapaka.Durga Prakash, Credit Card NO [protected], Card Type- 803. i am using axis bank account for last one year so they have offered me a credit card
. actually i have selected my zone but later they called me and told me
to shift into the my wings and there is a 5% cash back for all
purchasing and there is free annual charge for one year so, i committed
to my wings. After receiving my wings card there is no above mentioned offers and it has offers only on traveling and hotels. and after receiving my wings card they sent me to pay joining fee 1200 rs plus tax. so i called to axis dealer they told me that i will convert your card into my zone and don't pay any amount and we will send my zone card
with in 8 working days, i said OK. it happened 40days back and know i
got 300 rs interest for purchasing done before. until now i haven't
received my zone card but i need card only for shopping and electronic based. . so, finally i want cancel my credit card i dont need any credit card and i will pay the due only for purchasings done and i wont pay for joining fee and interest plus tax.
thanking you, ) this is last year[protected] to day date is[protected]. till today no good response from there side. all mistake are there side.

and now i am open my axis account in axis net banking .I am getting statements through mail which showing zero balance but not mention any where about lien amount. Recently i noticed
that my lien amount Rs.1763.38.

The account statement should display lien amount.

mail id: [protected]@gmail.com

phn: 0-[protected]

Please give advice on above situation.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information