[Resolved] Axisbank — Regarding personal loan application [protected] | |||
I have applied for personal loan with axis bank, I submitted my documents on 02/03/17, the application no is [protected]. after 4 days of submission I got a call from axis bank (don't know from bank or agency) they said we are logging in the application and collected some information and they said with in two working days loan process will be completed. but till date I don't know the status of the loan application. I keep on calling to executive who approached me but know she is not answering the call and not even giving replying for messages (about status). before applying I told her I want proper feedback and also I told her that my cibil score is 818 but I have done settlement of PL and CC with HDFC (4 years back due to jobless). for that also she said we will process the application I had discussion with my sales manager and he told we can process application. now she is not responding. is this the way to treat with customers. I never called banks and agency for loan, they are calling and offering the loans. after applying they not even sharing the feedback of application. if this the case, why the hell calling to customers and offering loans and begging for documents. I just want to share this with public. Dear public. these banker and agencies wants to reach their application targets by processing applications, I think they wont provide loans... simply they do all circus and finally no feedback, when you call also they wont respond properly. please think before applying because this affects our cibil score, and shows credit hunger, because of some useless executives and bankers we are losing our score. think think think. FOR AXIS Bank, few of the details for your reference. application no: [protected] executive name: divya (agency from indiranagar) contact no: [protected]. initially while discussion they told 3 to 5 working days for processing, now 10days over today she replied application got rejected.when I asked for reason she didn't replied and not answering the call... if you want any other details and for discussion you can reach me at [protected]. Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Mar 17, 2017 Axis Bank Customer Care's response Hi, Sorry for the trouble. Please share the reference number which you may have received from the last communication channel approached for us to look into it. Regards, Axis Bank Verified Support Apr 04, 2017 Axis Bank Customer Care's response Hi, Please refrain from using derogatory language. You can write to us at http://bit.ly/2odp3nV along with the loan application details and our executive will get back to you. Regards, Axis Bank | |||
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