Bajaj Allianz — After four days they have no solution | |||||
I have a general insurance for my microwave. Policy No.- OG[protected]-00236297. I have some problem in my microwave 06.06.2016. Than I call customer care of Bajaj general insurance help desk number is.-[protected].They take complain and give me a complain number is it OC[protected]. Very next day one services engineer come and he identified problem an he open microwave switch for changing purpose they give assurance me within 2 day means (12.06.2016) we are solve your problem. But steel no body come and attained to solve my problem. I request your organisation please take action for this matter. We are suffering so many problem for microwave. Was this information helpful? | |||||
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Bajaj Allianz customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I have a general insurance for my Laptop. Policy No.- OG[protected]-00287092. I have charging problem in my Laptop April. I have complain for this and his fake engineer (Shailender ) come to my home for services and ask to me, we will take 1 week for resolving your issue. After that I am in trouble, continuously call his fake engineer, customer care and the person suggested by customer care like Prathibha lole and Bhubnesh Mehta but no body response properly. After sometime I got my laplop. After some time I am facing same problem in my laptop and again facing problem to concern person who resolve my problem every time I call customer care I get a new fake concern person with Higher Designation in Bajaj Allianz. Manjeet ([protected]) Not pick phone after some time phone switch off, Vishal ([protected]) not picking phone, some more No. that work 24X[protected]/[protected] according to customer care. On this No.[protected] executive talking each other but not respond to customer. After visiting 5 days no body is able to say what is problem and how much time to take for resolving problem, everybody transferring blem to each other.
Bajaj Allianz Customer Care's response, Apr 10, 2017
Verified Support
Hi,
We hope your query has been addressed. Do get back to us if you any need further assistance. Thank you.
Regards,
Bajaj Allianz General Insurance
We hope your query has been addressed. Do get back to us if you any need further assistance. Thank you.
Regards,
Bajaj Allianz General Insurance
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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We apologize for the trouble you've faced. Your details have been forwarded to our team who will soon look into ti and update you on the same.
We've registered your complaint with the Reference No. BA - 1038, note this for all future followups on this case. Also, feel free to write to us at help.[protected]@bajajallianz.co.in. with the given Reference no. in the subject line for any further assistance.
Regards,
Bajaj Allianz General Insurance