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[Resolved]  Bajaj Allianz — Bajaj Allianz Life Insurance Complaint#SR95380591

Regarding a policy#[protected] transaction of 6000 INR on 17.04.2021 with authorization no#160829 and the amount was claimed by Bajaj Allianz Life Insurance Pune as per Indusind bank Credit card statement. Bajaj Allianz denied about such transaction and they rejected complaint raised with them for reversal of 6000 INR. The complaint was raised through emailing to bajaj allianz customer care. Indusind bank customer care confirmed the Bajaj Allianz was claimed the amount.

The email subject along with case ID details is as below.
Bajaj Allianz Life Insurance Service Request id 95491414 for Generate Receipt - Online has been rejected (Case ID:[protected]Case ID:[protected]

Complaint raised with IRDA# IRDAI token number[protected]
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Oct 5, 2021
Complaint marked as Resolved 
BAJAJ ALLIANZ CONTACTED ME ONLY AFTER RAISING COMPLAINT THROUGH https://www.consumercomplaints.in/. THE CUSTOMER SERVICE IS NOT AT ALL GOOD. THE DAY I RAISED A COMPLANIT THROUGH https://www.consumercomplaints.in/, BAJAJ ALLIANZ CONTACTED ME. I WAS SEARCHING FOR AN INFO FOR LAST 6 MONTHS, BUT NO ONE FROM BAJAJ ALLIANZ HELPED ME. I WOULD RECOMMEND STAY AWAY FROM BAJAJ ALLIANZ, HDFC LIFE IS 100% GENUINE AND BEST IN THE MARKET.
Bajaj Allianz customer support has been notified about the posted complaint.
Sep 29, 2021
Updated by Bach D
I submitted my original Indusind credit card statement with Bajaj Allianz which is showing there was transaction on 17.04.2021 of 6000 INR and merchant is Bajaj Allianz Life Pune. The amount got debited from my indusind bank credit card. I got confirmation from Indusind bank, Bajaj Allianz Life Pune only claimed the amount, so the 6000 INR was not a dispute transaction and the amount not credited back to my account. Bajaj Allianz collected all relevant information and after that without explaining anything to me, they simply denied to reverse the amount back to my account. I raised several case ID with them, but no action was taken. I mentioned all case ID along with this complaint and also I raised complaint with IRDA. Still issue is not resolved.

Verified Support
Sep 29, 2021
Bajaj Allianz Customer Care's response
Hi,

we have noted your concern and forwarded it to our team. They will connect with shortly.

Regards,
Bajaj Allianz Life Insurance Team
Verified Support
Sep 30, 2021
Bajaj Allianz Customer Care's response
Hi,

We believe our team has reached out to you via email and updated the current status. Thanks!

Regards,
Bajaj Allianz Life Insurance Team
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