Bajaj Allianz — bajaj allianz two wheeler insurance non issuance of policy post payment

Maveric008

from Bengaluru, Karnataka

Address:

560068

I purchased insurance for my two wheeler on 23rd sept 2019 through paytm and i did not get my insurance copy.

Customer care numbers never works but somehow after calling multiple times i was able to connect to them and i was given a complaint id 80505663 with an assurance that i would receive my insurance copy within 24hrs which did not happen.

I wrote a mail to websales of bajaj allianz which was a complete waste of time as there wasnt any revert.

I have shared all the details needed about my transaction but still there isnt any action till date. It is me who is calling them again and again and they are repeating same stories.

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Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Bajaj Allianz Customer Care's response Hi,

We'll get this checked for you. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

We've registered your issue under the Reference No. BA - 1493. Please mention the same in the subject line of the email while sending in your details.

Caringly yours,
Bajaj Allianz General Insurance

Oct 03, 2019

Updated by Maveric008 Thanks, I have shared the details as asked and would request you to please accelerate the resolution process.