[Resolved]  Bajaj Allianz — bike insurance policy

Hi sir,

This is regarding the bike insurance policy. On 04th sep'2019, i was trying to take online bike insurance policy. So i have filled all the details related by bike and payment of rs. 1662/- has been successfully done. But on the last page site was got stuck. It was asking me my previous policy number. I have put my previous policy number at site but then it was not run further. So therefore i did not get my bike insurance but amount has been deducted.
Regarding this i have called to customer care number (Mr. Ganesh). He told me they have modified the site, so such type of issues are coming to us. He told me that he was lodging my compliant and assure me to resolve the issue. He also told me to put a mail on our [protected]@bajajallianz.co.in mail id with bank mini statement.
I sent mail to them on 5th sep with enclosed all the relevant documents like bank mini statement, online payment receipt, screen shot of site while apply policy where i have got stuck.
My bike number is hr02ac1301
Name harinder singh
Bike model year -2013
Model - splender plus
Previous policy - og[protected]-00916509