[Resolved] Bajaj Allianz — Car policy-og[protected]-[protected]fraud

[Resolved] Bajaj Allianz — Car policy-og[protected]-[protected]fraud - money charged

S sanjay.sahai from Jamshedpur, Jharkhand

I purchased policy online last year in 2016, for my vehicle hr26 bq 7126... Which was expired on 11 feb 17, when i called bajaj allianz customer care they gave me gurgaon number[protected]... When i called up this nu, ber they said ur policy is purchased online so u need to call pune number[protected]. I called pune number on 21.3.17 they said we will arrange it for me. After 30 min i got the call from your representative ([protected]) stating that our man will come to ur house to pik up the cash and to complete the formalities.. Mr sameer ali ([protected]) came on 23.3.17 to our house and took rs. 9850, handed over cover letter of bajaj allianz and said that i will get the policy (Soft copy online) within 24 hours. When i called up today on [protected] and [protected], they maid some excuse and switched off there mobile. Also i am continuously calling pune[protected] but no one is picking the call. Please look in to matter and resolve to get my policy renewal done at the earliest as i cant drive my vehicle without policy Thanks Anjay sahai [protected] [protected]@rediffmail.com Was this information helpful? No (0) Yes (0)
Apr 24, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Mar 24, 2017 Bajaj Allianz Customer Care's response Hi Sanjay, We regret the inconvenience caused. We have escalated your issue to our team and shall get your policy renewed at the earliest. We have registered your complaint with the Reference No.: BA - 1141, keep a note of the same for further procedure. Also, you may get in touch with us at [protected]@bajajallianz.co.in for any future queries. Regards, Bajaj Allianz General Insurance
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Comments

sunilkumar111

from Noida, Uttar Pradesh

Fake Insurance company, premium charges are highest but service is poorest. Request you all guys to not opt for any type of Insurance with this company I met with an accident and they are not ready to give claim for it.

Bajaj Allianz Customer Care's response, Apr 10, 2017

Verified Support

Hi Sunil,

Allow us a chance to review your concern. Please share your contact & policy number at [email protected]. so that we can have our team address the same accordingly.

Also, we've registered your issue under the Reference No.: BA - 1153. Do mention the same in the subject line of the email while sending in the details.

Regards
Bajaj Allianz General Insurance