[Resolved] Bajaj Allianz — claim not received since 20 days | |||
Hi, My Name is Amit Chamoli and i am an employee of an organization(BMCP Solutions India Pvt. Ltd and we have taken corp. plan last month where I & my wife, are covered for any medical issue. Due to medical issue my wife was hospitalized on 30th April and discharged same day. As this is a cashless service, so i should not have paid to hospital while discharge but due to pathetic support by Mr. Rahul i had to pay from my pocket and i was promised to receive my claim within 3 working days from document receiving. I had dispatched my whole documents on 11th May to your Pune address then i called on [protected] where Mr. Rahul was following for claim reimbursement but result is still awaited and now he is not responding my calls even if someone pickup the call then he is keeping the phone on mute. I called on your customer care no. and they informed to wait for more 7 days from now(27th May) Please understand it's already been 15 days where i was promised to receive my payment within 3 days only. I need action against Mr. Rahul for irresponsible behavior as he is the only person to communicate for an organization. I need solution of my case any how. Card no. - GMC-[protected] Regards, Amit Chamoli [protected] Was this information helpful? | |||
Jun 28, 2019 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support May 28, 2019 Bajaj Allianz Customer Care's response Hi Amit, We've made a note of your concern. Please share your policy number via email to [protected]@bajajallianz.co.in so that we can get in touch with you. We have registered your complaint with Reference No. BA - 1443, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you. Caringly Yours, Bajaj Allianz General Insurance | |||
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