[Resolved]  Bajaj Allianz — Claimed on 13/08/2016 , decision pending , No one respond

Address:Vadodara, Gujarat, 390011

CLARIFICATION LATTER
DATE-30/08/2016

CLAIM NO - OC[protected]-00005191
POLICY NO - OG[protected]-00007505
REG. NO- GJ06 HL 2304
ACCIDENT DATE -07-AUG-2016

Dear Mr.Harshal Joshi ( Deputy Manager Motor claims),

I have received first reminder latter from your office on 29/08/2016.

As per discus with you at your office on 29/08/2016, My vehicle' wiring damages occurs by RAT BITING.

On accidental date -07/08/2016, my car was not started so my car toeing by bajaj allianz toeing vehicle from my parking to down town Hyundai on 11/08/2016(4 day late process already describe in previous) .

after inspection carried out by Hyundai surveyor, i come to know that my vehicle's wiring damaged but i don't know how to become damage of wiring.On 13/08/2016 bajaj allianz's surveyor Mr. Jaydeep Koshiya inspected my car. I have also inspected my car on 16/08/2016 & i shown that the wiring was damaged by Rat biting.

For evidence of rat bite, you have sufficient photographs and all photographs prove that. For more evidence other spot inspection also carried out by Mr. Jaydeep Koshiya on 29/08/2016 at my parking place & near by place of car parking and take photographs for evidence. evidently rat biting is shown in photographs.

Today you have enough evidence to prove that the damage was occurs by rat bite.

If evidence as photograph are not sufficient to prove rat bite then you can prove that by other laboratory test or any other test by your knowledge by your cost. for more evidence your team will be again inspect my car in my present.

After confirm that the damage occurs by rate bite,

If any damages are occurs by any type of animal, birds, etc (By your knowledge). then it is say as accidental external means damage.

As per Private car pakage policy of bajaj allianz, Page no. 13 of 24, Section-I:-loss or damage to the vehicle insure, clause no-vi ( 6):- by accidental external means, bajaj allianz must liable for my claim payment.

Rat bit claims always payable in other company's policy and also in bajaj allianz's policy as knowledge of me .
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Oct 8, 2016
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Bajaj Allianz Customer Care's response
Hi,

We apologize for the trouble you've faced and have forwarded your issue to our team. They shall get in touch with you soon to address this at the earliest.

Your case is registered with us with the Reference No. BA - 1071, note this for all future follow ups. Do mention this reference no. in the subject line of the email you'll be sending with your contact details. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

I have paid a total of five premiums of Rs 12, 000.00 each from 5 Nov 2008 till 24 Nov 2012 (Total Rs 60, 000.00). I wish to surrender the policy (Policy No [protected]). Please let me know the current fund value of the policy.

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