[Resolved] Bajaj Allianz — Delay in.payment of maturity claim

kayjay

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 400071

Policy no [protected] Query no 65962433.I was told that proceeds will be credited to my Bank account within 7 days. Again they gave no 66152704 on reissuance. I spoke to Sameer on customer care no and he regretted that payt not done and it will take another 10 days. Surprised to hear this when all documents were submitted on 24th Feb 2017 and policy matured on 27th Feb 2017. Why should it take another 10 days and it is already overdue. I got payt from PNBMettlife within 5 days & from AXIS Mutual fund within 3 days. I REGRET having joined Bajaj Alliance and my intention of taking further policy now stands cancelled. Please revert with status report. Thanks & Regards. Jayanthi Sekar

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Apr 13, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2017

Bajaj Allianz Customer Care's response Dear Jayanthi,

Thank you for getting in touch with us.
We have shared your details with our team. They will work further on the reported issue,
and the concerned person from our team will contact you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team