[Resolved]  Bajaj Allianz General Insurance Company — Split AC

Address:	110091
Website:	consumer complints

I have purchased extended warranty for my AC from Bajaj Allianz (EWOC[protected] and made a complaint that my AC is not working via complaint number "OC[protected]" on 25th Aug.

Since then I am chasing the customer care department for its resolution. I have been told continuously that complaint is still "in progress" and I will be provided with resolution.

I have received call from service centre, the technician are coming to 27/8/16, but unfortunatley nobody come.
Again 28/8/16 I got c call from technician (mobil no. [protected], [protected]) they will definitely come, but the whole day we were waiting for them, evening I calledup then say not coming today. Finaly one technician came for inspection, after 5 days they are not getting approval from bajaj. They already charge for Rs. 2100/- for extended warranty, but never given services to customers.
We prefer to select Bajaj extended warranty, because its a reputed company we think services should get timely, but I never expect this kind of poor service from Bajaj Allianz.

May I request you to please look into this matter and help me in getting this resolved ASAP.

Regards

T.T. NASH KUMAR
57A, NEW DDA JANTA FLATS
CHILLA, MAYUR VIHAR PHASE-1
DELHI -110091
CEL : [protected]