[Resolved] Bajaj Allianz — I have paid for my two wheeler insurance but till now no insurance copy

subha2005

Address:

64/1c Bosepukur road, Kolkata, West Bengal, 7000042

I have renewed my two wheeler insurance november 18th 2019 and paid for that, till now i have not received my insurance copy. Whenever i call to customer care they reply me that their finance team or higher authority checking my details. I have sent my bank account copy already that payment is deducted from my account. I cannot go outside on my two wheeler because traffic police will give me case for no insurance. What i will do and how long i have to wait for my insurance copy. Why i am not getting my insurance when i had already paid for that and i have wait 2 month for this already.
Policy no. Og[protected]-00031136
Name subhajit das

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Feb 25, 2020

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2020

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1503, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance

Verified Support

Jan 20, 2020

Bajaj Allianz Customer Care's response The soft copy of your policy has been emailed to you. Request you to confirm the receipt of the same. Thanks and have a great weekend ahead!