[Resolved] Bajaj Allianz — insurance claim

Tiwari kumar Alok

from Kolkata, West Bengal

Address:

Bangalore, Karnataka

I requested for an insurance claim through customer care number on 22 jan 18.
Claim no. Oc[protected]-00017560
Surveyor, sampath kumar ([protected]) was detailed to carry out the assessment.
As per his assessment of the damage and after having gone through my insurance policy i had to pay 4500/- and bal amount could be claimed.
To my utter shock and dismay, post the repairs at chrome motors, bangalore, i was told that i had to pay 7796/- (Approx 8000/-).
The hidden nature of the transaction has made me resolve not to go for my next insurance with bajaj allianz.
Photos of insurance and other expenditure attached for your perusal and deductions

+3 photos

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Mar 5, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Bajaj Allianz Customer Care's response Hi Alok,

We'll get this checked for you. Please share your contact number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

Also, we've registered your case under the Reference no.: BA - 1334. Do mention the same in the subject line of the email while sending in the details.

Regards,
Bajaj Allianz General

Verified Support

Feb 02, 2018

Bajaj Allianz Customer Care's response Hi Alok,

We understand that our team got in touch with you to address your issues and that it has been resolved. Thank you and have a great day!

Regards,
Bajaj Allianz General