Bajaj Allianz — insurance claim rejected

Address:Samastipur, Bihar, 848101

I have purchased a mobile phone from KHALSA ELECTRONICS, SAMASTIPUR (BIHAR) on 14.10.2018 on EMI through BAJAJ FINSERV loan in which insurance of that mobile phone is given by Bajaj Allianz and amount of both emi(phone+insurance) is deducted by my account on monthly basis.I have claimed insurance two times (after my phone get wet in rain )in this company and got rejected by their side.Now they are saying that no claim can be made as only 2 claims are allowed.I get very disappointed. 1st claim they reject by saying that their is no proper information given by my side but I already gave them all the information which they asked.And 2nd time they ask me for repairment bill of 1st claim which got rejected by their side.I told them that everything that this is the same complain as 1st one got rejected thats why I applied 2nd claim but they are now saying that nothing can be done.

I am giving below every information regarding this insurance and claim.The insurance term is going to end this 14th october 2019.Please take immediate action against them for this I will thankful to you.

IMEI NO-[protected]
Policy No- OG[protected]-00002268
Bajaj Finserv Loan No-U47BAR90880085
NAME-KUMARI ANURADHA
1st claim no-[protected]
2nd claim no-[protected]
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Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Bajaj Allianz Customer Care's response
Hi Gaurav,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1490, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Oct 03, 2019
Updated by gaurav_sinha1995
please give me email address where i can share my contact details.
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