[Resolved] Bajaj Allianz — Insurance Product

7srinivas

from Gurgaon, Haryana

Address:

500032

I have taken Insurance from Bajaj Allianz on 28- Apr-2016 and Commencement date was on 03- May-2016, policy # [protected] .

And the reason am complaining is, last week I got admitted in hospital and given this Bond to the staff for claim and they came back that your treatment is not getting covered in policy, this was told by Bajaj Allianz to the hospital staff and when I have called Insurance helpline [protected] they were not providing complete details why I am not covered, instead said blinding your treatment is not covered.

When I have stressed them to provide details they told to send email to [protected]@bajajallianz.co.in and I have sent email on 12 Jan 2016 from [protected]@gmail.com and till now haven't received any response on my question - attached is the email, I have thrice followed up.

Request you to please resolve this for me.

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Feb 19, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

Bajaj Allianz Customer Care's response Hi Srinivas,

We apologise for the inconvenience. We have noted your concern & escalated the same to our team. They'll review this & shall get back with an update.

Regards,
Bajaj Allianz Life Insurance Team.