[Resolved]  Bajaj Allianz — Life insurance surrender amount not received

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Bajaj alliance Sarve Suraksha Policy

I have placed the request for closure of Sarve Shakti Suraksha Policy numbered [protected] a month back on 27-31 Dec 2015.

I was told by their representatives that I'll be receiving cheque within 15-20 working days.As per their system the cheque was dispatched on 5th of Jan 2016, but till now I haven't received it.Nor did those people provide me a tracking number.

Few days back after several calls at their centre, I came to know that cheque is still not dispatched.They provided me wrong information for several days.

I called them several times and everytime they arranged a callback..but they never called back.

It's more than a month that I have closed their policy and they are not returning my amount.

I have sent all the required documents to them.But still they are not returning my money.Even they are not returning my full amount, and explaining me silly policies.

Please find my details:
My details are as below:
Name : Rita bala
DOB : 19 March 1989
Citibank Account No : [protected]
Date of Entry : 28 May 2014
Membership No : [protected]
Application Number [protected]