[Resolved]  Bajaj Allianz — ncb certificate required

I have asked for an ncb certificate for my auto insurance policy over two weeks back. Issue number is 77300062.

Sent email to customercare and called their customer care number at least 3 times. After wasting a lot of valuable time, and repeatedly hearing empty promises that someone would contact me over phone, i am registering this complaint.

Wonder what are the rights of insurance policy holders, and how companies like bajaj allianz and their executives (Not call center agents) can be held responsible for customer harassment and hardship, and taught a lesson they would remember for many years as per the law of the land!!
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Apr 25, 2019
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Bajaj Allianz Customer Care's response
Hi,

We'll surely help you with your concern. Please share your contact and policy number via email to [protected]@bajajallianz.co.in so that we can address the same soon.

We have registered your complaint with Reference No. BA - 1425, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
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