[Resolved] Bajaj Allianz — No Response from 4 months after surrendering my policy

vikky70

Address:	500004
Website:	www.bajajallianz.com

My name is Vikram, I have a bajaj allianz life insurance policy from citi bank. I sent my documents to chennai address for surrendering my policy in September 17th 2015, but till now I did not receive my money and I don't hear anything back from them. When ever I call customer care, they say it is under process and they can't do anything. They say that they will arrange a call back from their resolution department, but I never get the call.

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Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2015

Bajaj Allianz Customer Care's response Dear Vikram, We apologize for the inconvenience caused. Kindly share your policy no. and contact details, so that our representative can get in touch with you and resolve your issue at the earliest. Regards, Bajaj Allianz Life Insuarnce