[Resolved] Bajaj Allianz — Poor response | |||
Title: endorsement in vehicle registration number This is the first time i have gone with bajaj car insurance and i must say that my experience after making the insurance payment is at the worst. I have personally made several follow-ups but no one from the bajaj team nor from the insurance vendor/agent who sold the insurance has bothered giving me an update. The payment cheque was cleared by 27th of november and the soft copy of the policy was sent by 1st of december and that too with the wrong registration number. Now that the agency has made request for the change of my car's registration number on 7th of december, response has still been pending from "team bajaj". I feel betrayed believing in bajaj insurance and i am deeply disappointed with the way customer has been treated. It has been more than 15 days and i still do not have a copy of my insurance. Regards Pradeep [protected] Was this information helpful? | |||
Feb 10, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Bajaj Allianz Customer Care's response Hi Pradeep, We're sorry for the inconvenience. Please share your reference ID and car no. at help.[protected]@bajajallianz.co.in so that we can get this checked with our team internally and shall contact to help you with the documents soon. We've registered your complaint with the Reference no.: BA-1110. Please note your can mention the same in the subject line of the mails for any future follow ups. Regards, Bajaj Allianz General Insurance Verified Support Dec 26, 2016 Bajaj Allianz Customer Care's response Hi Pradeep, We've received an update from our team that your issue has been addressed. Appreciate your support and have a great day ahead! Regards, Bajaj Allianz General Insurance | |||
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