[Resolved] Bajaj Allianz — Poor services | |||||
Dear, Kindly request you to close my claim as i have to make necessary changes in my policy. By mistake i have taken 25 % ncb but in my previous policy ncb is 20%. I have to make the 5 % short ncb payment first for my claims. So i request to close my claim asap and send me the payment link where i can make 5% ncb payment for policy endosment. Claim id :::: OC[protected]-140. Its almost 5 days since i sent this mail to your customer care but till now no reponses. Is this kind of services bajaj give to its customer. Was this information helpful? | |||||
Complaint marked as Resolved
Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Jan 23, 2016 Bajaj Allianz Customer Care's response Hi Neeraj,
Greetings from the Bajaj Allianz GIC team! Kindly accept our apologies for the inconvenience faced. We have shared your details of your issue & claim no. with our team who will get in touch to assist you with the issue ASAP.
You can get in touch with us via email on help.[protected]@bajajallianz.co.in. Do mention Reference No. ORM012301 during any follow up.
Bajaj Allianz General Insurance
Verified Support Feb 02, 2016 Bajaj Allianz Customer Care's response Hi Neeraj, our sincere apologies for the inconvenience faced. We have notified our team who will contact you with an update shortly.
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+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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next time no renew insurance for this company
bad experience.