[Resolved] Bajaj Allianz — tata voltas ac ' conditioning or cooling still a problem

Mitali S

from Delhi, Delhi

Address:

New Delhi, Delhi, 110091

I had regustered a complaint at bajaj allianz on 17th august for my tata voltas ac not cooling at all. To my dismay, my ac has not been working till now. 5 days have passed. This company has such a slow process in delivering services.
This season i have registered in total 3 complaints, one in april or may, another in june and now in august. Each time the ac technician comes and tells me service issue is there and nothing else. They charge me around inr 300 and say that ac is now working fine. To the contrary i keep telling them that the cooling is not that efficient as was last year, however they don't listen.
It's really bad experience with bajaj allianz and i shall never take your services for any other product in future. Will recommend my friends and family too not to take extended warranty services from your company as i have got really tired and upset.

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Sep 23, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Bajaj Allianz Customer Care's response Hi Mitali,

We're sorry about this. Allow us to get this checked. Please share your contact and policy number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

We've registered your issue under the Reference No. BA - 1395. Please mention the same in the subject line of the email while sending in your details.

Regards,
Bajaj Allianz General Insurance