[Resolved]  Bajaj Allianz — warranty not approved for washing machine repair

Address:Visakhapatnam, Andhra Pradesh

We bought washing machine with bajaj allianz extended warranty in nov, 2013, now it got repaired and when we are contacting the customer care they are not responding stating the warranty is fake and contract is not available between ifb washing machine (Having 4years self warranty) and bajaj allianz. They are asking us to pay money nearly more than rs.6000 to avail the service.
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Bajaj Allianz Customer Care's response
Hi Priya,

We'll get this checked for you. Please share your contact and policy number at [protected]@bajajallianz.co.in so that we can get in touch with you at the earliest to assist you with your concern.

Also, we've registered your case under the Reference no.: BA - 1365. Do mention the same in the subject line of the email while sending in the details."

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2209
    Pending
    0
    Resolved
    1674
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information