[Resolved] Bajaj Allianz — Wrong termination - policy no: [protected] | |||||
Request your kind assistance to resolve the below payment issue from Bajaj Allianze. I have been cheated by the Insurance company and have been liaising with them to return my rightful amount. But, they have kept on refusing to resolve the issue and still keep on dodging my requests Myself Dennis had taken Bajaj Allianz Life Insurance Plan "Half Family Assure" Policy No.[protected] in 2008. The sales agent told me it is a single premium plan.I believed that as well. Now in 2015, when I called up this Aug 2015 to know the status of the policy and withdraw/surrender the money, I was informed by the customer care that the policy has been terminated. I have never withdrawn any money nor I was intimated before the closure from Bajaj . As first/second time agent had taken the money, they got their share and now I am in limbo.However the customer care number is always busy and could never connect to them unfortunately. I have asked for the details why it was foreclosed but I have not received the same on my e-mail id( already provided to them). how can my policy be sold or cancelled or terminated without intimating to me. If I had taken a home loan, will u auction my house without intimating me...That would be illegal. If I do not pay my home loan EMIs or even my mobile bills, does the company not chase the customer to the world's end for payments and sends reminders through emails, messages, calls and letters. In this case, I did not receive even one notification or any information about the cancellation or termination of my policy. This is completely illegal. Please help me to get my hard earned money with interest so far Thanking you in advance, Dennis Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 12, 2015 Bajaj Allianz Customer Care's response Dear Shaju,
We apologize for the inconvenience caused. We have reported your issue to the concerned department. Kindly give us sometime, we will get back to soon.
Regards,
Bajaj Allianz Life Insurance
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