Bajaj Auto — Bajaj v15 - 2nd free servicing expired

Address:

Indore, Madhya Pradesh, 452016

Dear sir/mam,

I bought bajaj v15 on 29-jun-17 (Registration no. - jhzrgc46084, chassis no. - md2a74bz0grc44978). After one month on 29-jul-17 i went for 1st free servicing @ rukmani motors pvt. Ltd., b-2, h. I. G, near l. I. G square, indore (M. P.)-452001, at that time km reading was only 318 km so the serviceman told me that come after at least 500 km of reading but i forcefully told to do first servicing then they did but the level of satisfaction on 1st visit was also not even good because of behavior of service staffs and servicing quality.in april-17 i went for 2nd free servicing but again serviceman convinced me howsoever to come after at least 6000 km of meter reading otherwise my 2nd free servicing would be useless. Again i went today (I. E. 09-jun-17) at meter reading of about 5960 km then they told me that your 2nd free servicing is expired now. I told them that one of their co-worker told me to come after 6000 km then they started arguing with me that who told you tell me the name n all they behaved more badly as usual according to my first experience at the service center. The serviceman (Name - narendra varfa - [protected] as he told his name as i asked) started trying to make me goofy and started telling you can see in your service book also that it is clearly written about all the terms and conditions of the free services blah-blah-blah.

Please take necessary action against them so at least they can learn about how to treat their customers politely.

Warm regards,
Shivesh kumar thakur
[protected]
Email - sk7. [protected]@gmail.com