Bajaj Auto — Claim and Service Problem

Address:

Karnal, Haryana

Dear Sir, Reference to my Vehicle Bajaj Platina, Chassis No. MD2A18AZ9CRG44722 and Bike No. HR05 AG5775 which was purchased on[protected] from you Dealer Ekta Automobiles, Karnal. On[protected], I had an accident in which my Bajaj Platina motorcycle front alloy got totally damaged. Next day I took my bike to Ekta Automobile GT. Road, Karnal for repairing and I also told them to do service, as it was due. I took an insurance claim for repairing my vehicle and they told me to come on[protected]. On[protected] I went to receive my Bajaj Platina bike and they said your bike is repaired and also they have done the service. But just after receiving the bike I found some loud noise in front wheel while riding and next morning on[protected] I went straight to Bajaj Ekta Automobile and told them about the noise problem coming from the front wheel. They checked it thoroughly and they said that it was an air pressure problem and after few minutes they have resolve my noise problem. But same problem occurred after few Kilometres of riding my bike and this time it was more noisier but I couldn’t took it to Ekta Automobile because I was out of station for some urgent work. Today on[protected] I again went to the Ekta Automobile for the same problem which they have resolved earlier but couldn’t succeed and now they told me that it was front wheel bearing problem and they couldn’t repair it as bearing is out of their stock and they told me to purchase it from local market so that we could replace it. After purchasing wheel bearing from my own money from local market I have given them to replace it and it costs me Rs 175. Now the question arises: Why didn’t they listed this problem in insurance claim? And how they didn’t know after repairing and servicing of my accidental bike that there was a bearing problem? I have a answer and it is, they don’t have the wheel bearing in stock and that’s why they didn’t listed this problem in job cart and insurance claim. Bajaj automobile has the worst automobile services and they repeat this fault again and again as you can check from my previous mails. Now I am thinking that I have totally wasted my money on wrong motorcycle from the worst automobile service comparing to Honda and Hero. And now I will recommend to all my friends, colleagues and relatives never ever buy a Bajaj Vehicle. Your Ekta Bajaj Automobile dealer had wasted my time, money (on wheel bearing of Rs 175) and fuel. After reading my whole incident, tell me who is responsible for all these things? I want the full claim on this entire thing which I have mentioned because customer care executive said we don’t have the permission to do these and go for the online complaint or mail them. I am blogger and SEO expert who knows how to promote and demote the brand and brand product by writing articles on popular websites. I have a full proof of your Ekta Bajaj Automobile cheap activities and I want you to solve this issue as early as possible. Thank you Mohinder Singh Mob: [protected]