[Resolved] Bajaj Auto — lan - l2wdel08486804 unnecessary charges levied & mental harrassment | |||
I had purchased a dominar 250 bike from global bajaj, jagatpuri, delhi on 2nd august, 2020. I paid 49, 700 in cash as down payment and had applied a load for 1, 46, 000 with bajaj finance (Loan number mentioned in subject). I sumbitted all the documents to the concerned person there. After few days, on 17th august, i received a message that the loan application has been rejected due to "drawer's signature differs". I discussed this with the guy in showroom and he advised me to get signature verification done from bank. I went to the bank same day and got my signature verification done and then straight away went to the showroom and submitted the document. Then again on 31 august, i received the same text message stating that loan application has been rejected with same reason. I again called the showroom guy and he told me that he forgot to get the ecs form signed by me. I again went to the showroom, not to forget its 12kms from my home, i did sign the ecs form. And the guy there assured me that this will be cleared up this time. Now on 3rd september, i received a message from bajaj finance as "thank you for paying the emi. To my shock, no money was deducted from my account. Even a receipt number was mentioned in the message[protected]. I contacted the showroom guys, they advised me to wait for few days. Then on 7th morning, money got deducted from my account but was reversed back in few hours. Now its 8th september and i have received a message that the emi is overdue and i checked the status they have even levied bounce charges of rs. 531. This is getting ridiculous, i am going to and fro from my home to showroom and calling multiple people, however getting no satisfactory answer from anyone. I request you to look into this asap and remove all the unncessary charges levied which i will not be paying at any cost. I am getting mentally disturbed because of all this. I never had any such issue with any loan. I hope i will be getting resolution on this as early as possible. Else i will be raising my concern to higher authorities..!! Was this information helpful? | |||
Aug 14, 2021 Complaint marked as Resolved Verified Support Dec 09, 2020 Bajaj Auto Customer Care's response Hi Madhup, We would like to investigate the issue. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance. Regards, Team Dominar | |||
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