[Resolved] Bajaj Auto — loan against bajaj discover 125 bs4 | |||
Purchased bajaj discover 125 bs4 from kalyani bajaj mekhri circle bangalore by paying rs.25600 as a down payment. But bajaj executive failed to explain me about the charges applicable to process the loan. When i received a call from bajaj for verification then told me about loan amount as 60000. Bike cost is 80200 and difference amount is[protected]=rs.54600. When i enquired about the difference amount of rs.5400, saying that it's processing fee and insurance. This was failure by bajaj executive who missed to convey the charges and hidden charges. However, they are blaming on customer why this was not been enquired about the charges. However it's their duty to convey a out the charges. I ll not be pay the charges of rs.5400 which was the mistake by an bajaj executive. His manager is saying it's a mistake from his team, however they will not be able to pay the charges of 5400. Bajaj finance is looting the customer's hard earned money by giving false information and putting consumers into trouble. This needs to addressed and resolved. Loan account number L2aban08276571 Regards Karthik [protected] Was this information helpful? | |||
Apr 12, 2020 Complaint marked as Resolved Verified Support Mar 12, 2020 Bajaj Auto Customer Care's response Hi, We would like to hear from you and discuss the issue that you may have faced. Request you to call our customer care number[protected] OR register your concern on our website at http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in Regards, Bajaj Auto | |||
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