Bajaj Auto — manufacturing defect in bike (dl9sbj9638)

Address:

New Delhi, Delhi, 110018

Rajinder Singh
WZ-G28 Sant Nagar, Extn
Tilak Nagar West,
New Delhi - 110018
Mobile No :-[protected]
[protected]

Date:-10.07.2018
Dewan bajaj
F-1/1, Mahavir enclave
new delhi -110018
Dear Sir/Madam
On 12July 2017 I purchased a motor vehicle from your dealership (Vehicle no :-DL9SBJ9638, Year :-2017, Model No :- V15). Unfortunately, the vehicle has not been satisfactory because from the first service of my bike i started facing the problem of a selfstart and a missing. so after three day i went to the service centre with the issue and the machanic did fixed my problem but again after 12 days the same problem arised with more problems like selfstart, missing, kick, battery, meter and wiring problem, and this time as i didnt get time so i waited for my second service.on the day of my second service i said about every problem to the machanic and he said that he will fix it up. Your mechanic inspected my bike and agreed to fix the problem under warranty, however, when I collected the bike and started using it again, the problem was still there.

I would appreciate it if you could look up to my bike problem which i have mentioned above by tomorrow as my warranty period will end on 12thJuly 2018. As I am sure you can appreciate, I rely on my bike for transport and apart from the inconvenience, this problem has also caused me to incur additional cost (I have kept the first two receipts as proof but the rest three receipts i don't have beause the mechanic said that there is a problem with the system so we can't give you the receipts and you need to collect it later but i didn't get time to collect because i do a job and i hope you can understand my problem).

I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by (12July2018), I will consider taking further action to resolve the complaint either through the Department of Commerce or through the courts.

Yours faithfully
Rajinder Singh