Bajaj Auto — manufacturing defect - most urgent

Address:

Gurgaon, Haryana, 122001

AKASH KUMAR
WORKING- JUDICIAL DEPARTMENT
(ON BEHALF OF AVESH KUMAR- RELATION - BROTHER)
PATAUDI CHOWK, GURUGRAM.
[protected], [protected]
[protected]@gmail.com

Date-1/12/2018

BAJAJ SAI AUTO SALES
Plot no. 5, Sector 17/18 Dividing Rd, Sector 18, Gurugram, Haryana 122015

Dear Sir/Madam

Re: (HR-26-DQ-1612)

In the month of june I purchased a motor vehicle AVENGER 220 CRUISE from your dealership. Unfortunately, the vehicle has not been satisfactory because (PROBLEM- SELF IS NOT WORKING- BIKE STOPPED IN B/W AND PETROL INDICATOR IS NOT WORKING .

I have visited more than 7 times but they say they dont have parts.finally,
'Your mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when I collected the vehicle and started using it again, the problem was still there' and they are saying that we not efficient to deal with this problem as this is a MANUFACTURING PROBLEM.

I am really VERY DISAPPOINTED with bajaj as 1st time i have pruchase a bike on trusting on your brand.

I would appreciate it if you could organize to solve the problem. As I am sure you can appreciate, I rely on my bike for transport and apart from the inconvenience, this problem has also caused me to incur additional cost (I have kept the receipts as proof).

I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by (date), I will consider taking further action to resolve the complaint either through the Department of Commerce, consumer court or through the courts.

kindly, give me a deadline for the same, so that i can move for further proceeding.

Yours faithfully

AKASH