[Resolved]  Bajaj Auto — negligence of general manager

Dear sir/madam
I own a bajaj pulsar 200ns model 2013. And my bike was in excellent condition. Until i had a problem with my headlamp and turn indicators. I visited paris bajaj workshop in srinagar on 22 may 2018 and my bike was observed and taken for paid repairs. But for 2 days i received no call from my advisor and i had to call him and they told me that my bike will be ready in 1 day. But they called after 2 days and told me that my bike's crank has seized and are demanding above 20000inr for repairs. When i visited there they had already taken out the engine of my bike without consulting me. Now i want to know that what do i need to do?? Isn't this cheating. I visited gm of the company but he ignored my problem. I ask for your kind attention and immediate action.
Thanking in anticipation.
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Jun 29, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
May 29, 2018
Bajaj Auto Customer Care's response
Dear Sir,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar
Complaint comments 

Comments

Engine complaint for my new bike that purchased on this Feb.2nd 2018.
Already 3 times I complaint the same issue.
before 5 days I left my bike there in Krishna bajaj where I purchased.
I can't contact them now, they are not attending my phone calls also.

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