[Resolved]  Bajaj Auto — Pulsar 220F Manufacturing Defects, want my money back

Address:Mumbai City, Maharashtra

I purchased my P220F from Sai Service, Lower Parel on the 1st of August 2014. My bike's registration number is MH01 BV5752. Since the first day the bike's petrol tank lock was defective, the left fairing was also touching the petrol tank. These were corrected by the dealer. Within a week, the rider seat foam became too soft to sit comfortably on; the rear shock absorbers provided a very uncomfortable ride. Both seat and rear shock absorbers were replaced by the service center. However, issues still haunt the bike. The body panels on the left side of the bike have substantial gaps between them; same is the case with the windshield and the fairing. There is a lot of buzzing sound due to this at the gaps. Rider seat alignment is defective, seat is bent to the right. Also there are major vibrations on the tank, seat and left foot-pegs; this causes a lot of discomfort when riding. Kindly note that these vibrations arise even at speeds of 60 kmph. The bike heats up a lot, especially in traffic and on highways. Post heating up, the vibrations tend to increase. I am not happy with the product that has been delivered to me by the dealer. This is a clear case of manufacturing defects that have come as a part and parcel of the motorcycle. I request Bajaj Auto to replace my bike with a new/fresh P220F or return my money at the earliest. Having been a Bajaj customer since 5 years, didn't expect such a low quality product from the company.
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Aug 14, 2020
Complaint marked as Resolved 
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Bajaj Auto engineer refuses to acknowledge the defects in the bike. As per him, the bike is just fine. There are many complaints of the Pulsar 220F, none solved by Bajaj Auto. Owners silently suffer at the hands of a company selling sub-par quality products. Even hiring a lawyer and fighting it out in Consumer Court is difficult as the lawyer charges a hefty fee. Hope the company shuts down someday and people like Mr. Santosh Ayachit (Service Engineer, Bajaj, Pune) lose their job for cheating customers.

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