Bajaj Electronics — misbehavior by the service engineer who has come for the geyser installation

Address:

House no.9965/XV, GALI no.4 multani danda Paharganj New Delhi, New Delhi, Delhi, 110055

To,
The bajaj care,
This is inform to you i have purchased new geser and requested for the installation and maintenance of geyser which is not working properly after that the person of the service man in new delhi paharganj area visited at my home and approaching to purchase his pbc pipe which has already purchased by market but he say that your new pipe is not working which is not use till that after purchase so how that is not working but he pussing me for the purchase his pipe and that is more costly from the market price so i was not ready for purchasing his pipe then he told me that i will never visited for any service for your geyser and he has left my home without resolve the actual problem which is main problem for my complaint that is geser is not showing power and heating indicator and power supply after plugin the electricity and he was not ready to talk with me and suddenly left my home without resolve my problem. My main problem a newly geser not supplying electricity and now till that time geser is same situation.
So i requested you that please don't send this type of guys for service to any customer's home and please resolve my problem as soon as possible.
Details given below for my request which is not satisfactory

Your bajaj call id del[protected]-1 has been assigned to our technician rakesh. You can reach him on [protected]. Please enter 8 digit unique pin 21466177 for fast resolutions.

Regards
Pankaj kumar&shweta bari
House no.-9965/xv, gali no.-4
Multani danda paharganj
New delhi, 110055.
Mob-[protected]

In above details i have already mark the mail to customer care... But no action

After this i have again requested through customer care and again assigned to rakesh this is my bad luck and now 3 days over but he is not come for the service and again misbehavior to my wife and told her i will not come for service now i am going to consumer forum if my problem is not resolve in 24 hrs and also complaint against the rakesh for misbehavior.

Pankaj kumar/shweta bari
[protected]
[protected]