Bajaj Electronics — no installation done

Address:

Hyderabad, Andhra Pradesh

i HAVE PURCHASED A L.G. 5NP3F/A3A, AIR CONDITIONER FROM BAJAJ ENLECTRONICS VIDE INVOICE NO. ABS/15/3157 DT. 22/05/2015 . THE SALES HAS BEEN CARRIED OUT UNDER BAJAJ FINSERVE FINANCE, AND THE SALES PERSON HAS COMMITTED TO DELIVER THE MACHINE ON NEXT DAY AND THE SAME HAS BEEN DONE, AND THE SALES PERSON HAS HAS ASSURED ME THAT THE MACHINE WILL BE INSTALLED BY NEXT DAY, SATURDAY IF NOT 100 % ON SUNDAY THAT IS 24TH MAY 2015, BUT AFTER RECEIVING THE MASSAGE, TAKING THE RNA NO.[protected], THE TAJ AIRCONDITIONER WHO IS SUPPOSE TO INSTALL THE MACHINE, THEY GAVE ME THEIR TECHNICIANS NO. ALSO TOLD ME THAT HE WILL COME AND INSTALL A.C. BY LATEST 1PM, WHEN I AM TRYING TO CONTACT THE TECHNICIAN HE KEPT ME PROMISING TILL 2:30 PM AFTER 3 PM ALSO, THEN MY WIFE CALLED UP THE TECHNICIAN, SO HE REPLIED THAT, WHO ASKED YOU TO CALL ME, YOU CONTACT THE SHOW ROOM, I AM NOT THE PERSON, AND YOU CAN DO WHAT EVER YOU WANT, I AM NOT GOING TO COME, INSPITE OF THE SHOW ROOM MANAGER SPOKE TO ME, AND PROMISED ME TO GET THE INSTALLATION DONE. NO PERSON HAD REACHED MY PLACE AND EXECUTED THE JOB. I REPEATEDLY TOLD THEM THAT BOTH O[censored]S ARE WORKING COUPLE AND OUR SON IS ALSO HAVING EXAMS AS HE HAS TO ATTEND THE CLASSES, BUT NO ONE GAVE EAR TO MY REQUEST, FINALLY, I AGAIN CONTACT THE SALES PERSON, HE GAVE ME THE TAJ AIRCONDITIONERS, HEAD .CONTACT NO. TO WHOM, I SPOKE INTITIALLY HE DID NOT RESPOND TO MY CALL, BUT AFTER 4TH TIME WHEN I CALLED HE JUST PICKED UP THE CALL AND SAID I AM IN TRAFFIC AND WILL CALL YOU BACK . BUT AFTER THAT NO RESPONSE. I SHALL APPROACH THE CONSUMER FORUM, INCASE MY A.C. is not installed today, inspite of spending so much of money, we have treated like strangers, NO CUSTOMER CARE FROM L.C., this issue I am going to take it to media and also consumer forum, and file a case against L.C. electronics and appliances. if i am not provided the proper service.