Bajaj Electronics — oled b7

Address:

Hyderabad, Telangana

I purchased a uj 752 (With lg sj5 for free on offer) led tv worth more than 1.2 lakh at bajaj electronics, ecil. I gave the whole money before 10 days... At the day of delivery, the manager said the product is damaged. Even on repeated requests, the management didn't satisfy me... Immediately i excused them and bought an oled b7 at the same store... When the product got delivered i found that the product is an used piece, used for 638 hrs.
I got this thing to the management, but the management were hesitant to accept this and let me go... Is this the way the bajaj does... I need an immediate response from the higher authorities.