Bajaj Electronics — Product not delivered

Address:

500050

I have ordered voltas air cooler 50l vn-d50e with invoice no. Bhel/15/19911, dated: 20.03.2016 at bajaj electronics, chandanagar branch. The cooler is still not delivered. Worst response from the executives. They don't lift call or always the number will be busy. They say product is not available or some other useless reason. It's been 5 days i have ordered. If they don't have the stock / product why do they make customers to pay for it. Such a useless response.