Bajaj Electronics — Purchased a new cooler but it is not working. Though we called to the shop for replacement or repair of the product no response from them.

Neeraja K

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500060

We bought kenstar glam 50r air cooler on 29/03/2017 from bajaj electronics malakpet branch. It is not working at all, though we called to the shop multiple times for replacement or repair of the product, there is no response from them. More over no technician came to check the product after delivery. We regret this and looking for proper response from them.

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Comments

Videocon Industries Customer Care

from Delhi, Delhi

Dear Neeraja K,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kenstar Online Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear Neeraja K,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kenstar Online Team