Bajaj Electronics — sony bravia android tv - display unit problem within 20 months

Address:

Hyderabad, Telangana, 500062

Hi,

I bought sony bravia android tv in the month of dec'2016 (Invoice number: asr/16/20985 dtd:[protected] within this shortspan, tv lost display, only vertical lines are visible on the screen. When contacted sony helpline, they found problem with takeon board. No information provided on when that board will fail. I raised complaint 12 days back and till today i got a respons that part is not yet procured. Very much disappointed with this unit sold by you. I got an impression that bajaj electronics is procuring faultly items from sony and endorsing to its customers who has lot of trust in you. I strongly discourage this kind of sales, for your information i never expected this kind of careless service from sony. Being a loyal customer of bajaj electronics, i request your involvemnt to escalate my dissatisfaction and concernt to sony services since you sold that item to me.
Thanks