Bajaj Electronics — usha air cooler model cl70 breakdown - complaint no. c[protected] ref no. 4485 - reg

Address:

500049

Dear usha electronics and bajaj electricals,

So far no response on the trailing mail from usha electronics and bajaj electricals.

Regards,
Madan. Vk

From: madan [mailto:[protected]@gangavaram.com]
Sent: saturday, july 08, 2017 3:14 pm
To: '[protected]@ushainternational.com'
Cc: '[protected]@yahoo.com'
Subject: re: usha aircooler model cl70 breakdown - complaint no. C[protected] ref no. 4485 - reg

Dear usha electronics,

In continuation to the trailing mail, lpr solutions have replaced the motor in april’17. However, the same has not been working since 1st week of june’17. Therefore, i request you to replace new cooler as the same is under warranty and do the needful.

Regards,
Madan. Vk

From: madan [mailto:[protected]@gangavaram.com]
Sent: tuesday, april 04, 2017 12:40 pm
To: '[protected]@ushainternational.com'
Cc: '[protected]@yahoo.com'
Subject: usha aircooler model cl70 breakdown - complaint no. C[protected] ref no. 4485 - reg

Dear usha electronics,

We draw your kind attention to the above subject and in this regard would like to inform you that in response to our above complaint dated[protected] your authorized technicians from lpr solutions have visited our place but even after several visits by them, they could not arrest the problem in toto and the same is still persisting even today. They just replaced the motor to pass electricity to function like a normal fan but they still have to replace pcb, water pump and wind wiper etc., to make it function like a full-fledged cooler.

You are aware that the summer season for this year has already been started and the heat is almost touching 46 degrees in hyderabad.

Since, your technicians could not make the air cooler function in its full condition even after elapse of 20 days, we are constrained to opt our rights under warranty and request you to arrange a new piece of air cooler in place of the damaged one which is under warranty without any further delay.

Please find attached copy of original invoice bought from bajaj electronics, miyapur, hyderabad along with copy of complaint/acknowledgement by lpr solutions for your ready reference.

Please revert for any further clarifications.

Your prompt reply on the above is highly appreciated.

Regards,
Madan. Vk
Mobile no. [protected]