Bajaj Electronics — you have sold me a damaged product to me and now you are not at all responding to me

Address:

HASTHINAPURAM near AMMA HOSPITAL HYDERABAD

I have brought a cooler from your Bajaj electronic at 20days back and now it is not working.They said us to call customer care they are not at all responding and we have to your electronic but you are also not at all responding.shame on you it is a huge marketing company and this much rekless about the customers problems.
Now I am going to complain against you in the consumer court that you have sold me damaged product and now you are not at all responding.
Worst electronic company.
WE HAVE BROUGHT THE COOLER FROM THE BAJAJ ELECTRONIC WHICH IS LOCATED AT HASTHINAPURAM, HYDERABAD.