[Resolved]  Bajaj Finance — ID Theft and Humiliation

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, This is to bring to your notice that I have been a victim of Identity theft and have been harrassed and humiliated by three banks ICICI, Bajaj Finance and Capital First. This case was first reported in 2011 when ICICI issued a fake Credit Card in my name which was used by fraudster in my name (Ref to Complaint Number [protected]) and post investigation ICICI was found to be guilty in this case and my innocence was proved. I agreed to settle this case on the condition that my CIBIL rating will be restored and my name will be removed from defaulter's list. However, ICICI did not restore my rating and also did not raise red alert in the market so that fraudster could have been prevented from further frauds. And this led to fraudster committing two more frauds at Bajaj Finance Services and Capital. He took 4 Consumer loans from Capital First 413549/413545/413542/413554 and also 2 Consumer loans from Capital First 5810CD00013008, 5810CD00013009 While committing these financial crimes he used same address 415 C Naya Khand 3rd Indrapuram 1449 UP 201010 and phone number [protected] and email address [protected]@PATNI.COM which never belonged to me. I spoke with these banks and they say they are trying to solve this problem ASAP. I have following questions from you all 1. I have recieved so many obscene calls by recovery agents of these banks where they used abusive language and also life-threatening calls 2. They downgraded my rating in CIBIL as a result my loan application was rejected by all banks and this led to delay in my important work such as renovation of my house and other important works 3. They brought down my public image in front of my office colleagues and manager and neibours etc. 4. I am tax payer citizen of this country and paying 40000 INR every year to GOI and expect fair treatment, however, I have been denied all benefits by banks due to this fraud. I spoke to these banks regarding compensation for this loss of image, cost incurred due to Internet uses, purchasing of CIBIL Report, humiliation and harassment due to rejection of loan application. However, they refused to pay compensation. Please look into this grievance and initiate diciplinary action againt these banks so that they pay compensation for their crime My Deatails are listed below Mohan Chand I-57, 1st Floor Sector 22 Noida 201301 Mobile [protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Sir.

Thank you for sharing your details. We have forwarded your issue to the concern department and we ensure it is resolved soon.During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv
I have already written to Bajaj Finance and spoke with number of people. I need my CIBIL score to be restored so that I can get personal/home loan or other benefits from market which I am entitled to being tax payer citizen.
Further I also seek compensation of 1 Lakh INR from you. However, Bajaj Finance has declined to compensate despite my innocence has been proved. Hence, be ready to fight for legal battle now. I will expose you in all forums and also planning to file a lawsuit against you for harassment, humiliation and loss of public image.
My entire family was abused by your recovery agent and also used obscene language over phone. Due to which my entire family was in state of shock. My CIBIL rating has been downgraded due to this and no one willing to offer me any kind of loan despite my

Clean and honest credit history.

I need compensation of quoted amount otherwise be ready to face legal consequences.


Mohan

[protected]
I have already spoken to Bajaj Finance and they have declined to compensate me despite their guilt being proved.

I need compensation of 1 Lakh INR due to following reasons.

1. I have been abused by recovery agent of Bajaj Finance and used so many obscene language. My wife was also abused over phone despite my innocence.

2. My public image has been brought down due to this entire fraud and my entire family was in state of shock

3. My loan application is being turned down by all banks as my name has been put on Defaulter's list despite my innocence has been proved in all legal channels and it is causing me lot of embarrassment as I am in dire need of personal loan (which I am entitled to as I am paying direct tax of 40000 INR to GOI.) And my loan application is being turned down my all banks including Bajaj Finance as well.

Failure to pay compensation will force me to expose you in all channels including PMO, Chief Justice of Indian, Governor of RBI, Deputy Governor of RBI etc and will make sure that your licence gets cancelled as well as you are penalized heavily
Dear Sir.

Greetings from Bajaj Finance Ltd! With reference to your post we tried calling you but could not contact further at the outset please accept our sincere apologies for the inconvenience caused. Further with reference to your post, we understand loan numbers- 5810CD00013009 & 5810CD00013008 were booked under your name. Our fraud and risk team has investigated the same and have confirmed that your documents were fraudulently used by another customer to take a loan from Bajaj Finance. Our team is investigating the same and would take action against the fraudster as per our internal policies. We hereby confirm that, we have closed these loans and have removed them from your CIBIL records as well. We hereby also confirm that, this would not have any impact on your CIBIL score. In case of any discrepancy in your CIBIL records, please feel free to write to us. We once again regret the inconvenience caused and appreciate your patience.
For any other information, please write to us on [protected]@bajajfinserv.in""
"
With regards,

WeCare
Bajaj Finserv

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