Bajaj Finserv — Attitude of representative & still awaiting the return of my laon docs

Website:www.bajajfinserv.in/finance/contact-us.aspx

TO WHOMSOEVER CONCERNED, This is in reference to your team’s non stop mail & msgs to avail Personal Loan !!! I always used to avail loan from other financial institutions for any purchases or personal loan . But 1st time my Sony TV dealer suggested to go through Bajaj Fin Corp while buying my Sony Bravia TV and was good experience . Than came mailers / sms saying I have 1.27 K pre-approved loan for buying white goods, for which a smart card too wasvsent and eligibility of pre-approved personal loan for 4 lakhs Later came non calls from Pune office again n again for availing loan... when agreed to take a personal loan of 1 lakh your representative from Panjim, Mr Abhinav Chodankar sent a person by name Mr Amjad to collect documents !!! He kept the docs for a week and when I followed up for the results, he refused saying I am not eligible for the same as I work for a Real Estate company . I didn’t come asking for loan to you guys but vice versa !! In spite of so many calls and smses to return my docs/and blank signed 6 cheque leaves ended in vain and to top it now he stopped answering the calls !!! I don’t think this is the right way to interact with your prospective customers, in fact you have lost 2 more customers for white goods due to your irresponsible employees attitude ... Kindly please instruct your person to return my docs/ photo/ 6 blank-signed cheques at the earliest . Regards Jyotilaxmi Kurup From: Bajaj Finserv Lending [mailto:[protected]@bajajfinserv.in] Sent: 26 June 2015 07:27 To: [protected]@akarrealty.com Subject: Your Experia User ID and Password View this message in your browser | View this message in your mobile | Forward to your friends | Unsubscribe | If you are not able to view the content given below properly, please click here Dear Customer, Now log in to Experia with your USER ID 14672227 and PASSWORD 21121991 and enjoy offers and alerts along with updates on your loan account with us. Experia offers the convenience of accessing all your loan details with ease. About your loan account You can view your loan details, Welcome letter and track repayment schedule Pay your EMIs and have the ease of foreclosing your loan with us Access Statement of accounts, Interest certificates and No Objection Certificates Service Update your contact details online without going to our branch Ask us queries or raise any concerns and track their status Offers Apply for pre-approved loans, EMI card, Insurance and other various offers Refer your friends/ colleagues/family and win exciting gifts Click here and login to Experia To know your user id and password SMS EXPERIA to [protected] from the mobile number registered with us. To download the Bajaj Finance Experia App for iPhone, Windows, Android or Blackberry from your mobile. visit http://bit.ly/YVQI8u on your mobile handset. Alternatively, Visit your App Store to download the App. Also sms APP to [protected] to receive the download url Terms and Conditions apply | Log in using your customer ID/registerd moible number/email ID and password -- If you do not want to receive any newsletters, Click Here
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Hi Jyotilaxmi Kurup, we regret the inconvenience. By your complaint, we understand that you are not happy with our services and we wish to inform that we have noted your complaint details and shall address this at the earliest. Meanwhile, it will be great if you could help us with your contact details, we shall have a representative get in touch with you. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv

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