[Resolved] Bajaj Finserv — bajaj finserv digital fone safe cancellation

Bharat Kumar Assudani

from Coimbatore, Tamil Nadu

Address:

560091

I purchased a smartphone samsung j7 prime worth of 13900/- through bajaj finance from poorvika in kamakshipalaya # bangalore. Now i find that another product naming "digital fone safe 404dfs65536953" is tagged to my loan account. Without my permission without my knowledge how and why this loan is activated. Thistotally unwanted product for me beside this i am astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. I shall remain thankful to you. And till now how much amount is deducted from my account in th name of digital fone safe must be refunded to me. This is complete fraud process wthout taking any prior confirmation from customer these mobile fone safe insurance schemes are activated.
Thanking you,
Yours faithfully,
Bharat kumar assudani
Mob. [protected]

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Jul 2, 2018

Complaint marked as Resolved

I sent Mail to [email protected] and mentioned all details of complaint and then I got a call from Bajaj and with in 7 Days, the phone safe policy was deactivated and I Got Refund. Thanks to ConsumerComplaints.in Team and Bajaj For Resolving My Issue.

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Bajaj Finserv Customer Care's response Hi Bharat Kumar Assudani, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.