[Resolved]  Bajaj Finserv — cancellation of cpp asset care insurance policy no.ac1947552

Address:

Khordha, Odisha, 751010

Hi Bajaj finserv,

Sub: Cancellation of CPP ASSET CARE INSURANCE NO.AC1947552

This is to inform you without my knowledge I have been forcefully attached CPP ASSET CARE INSURANCE policy to my CD loan. I have not signed any insurance policy papers and specifically I have asked not to attach any kind of insurance policy from the very beginning of the loan process.

However, when I called to sales representative of Gupta Distributor, Baramunda, Bhubaneswar. He completely denied that he hasn’t done it and neither asked anyone to do the same.

But when I am checking in my Bajaj experia customer portal Loan details its showing 3 no of loan but I have availed only 02 loans. i.e., LG LED TV and REFREGIRATOR.

My question is that – “Getting a single valuable customer is not so easy but this kind of activity will tend to extremely bad customer experience”

I will never buy a single product from Gupta Distributor any more in future and neither suggest any one to visit that place and definitely I will put all these in social media if I will not get the justified answer.

And finally if Bajaj finserv is doing this crime of attaching insurance without customer consent then this NBFC may not get the same customer back again every time.

Therefore I request you to kindly please CANCEL THE INSURANCE within 01 Day mandatorily or else I have to drop the same mail to Mr.Satish shimpi - [protected]@bajajfinserv.in and moving ahead I will forward it to National Head Customer - [protected]@bajajfinserv.in

Name: ISTA PRASAD MOHANTY
Registered Mobile no – [protected]
Registered mail id – [protected]@gmail.com
Customer id –[protected]

Sr no. Agreement No. Product
1 4230CD94525904 LG-LED
2 4230CD94525940 LG-REF
3 423BEW94526356 CPP ASSET CARE INSURANCE

Thanks,
Ista Prasad Mohanty
OMCR Engineer
Mob I – [protected]
Mob II -[protected]
Bhubaneswar, Odisha