Bajaj Finserv — chatbot ecommerce charges

Address:500075

I have purchased one 32 inch lg tv through flipkart by using bajaj finserv card.in three installments

Total amount: rs. 23999/-
Emi amount: rs. 8000/-

Now they have added some chatbot charges rs.2, 972/- in to the emi amount with out knowing me.
They have sent last emi amount rs. 10972 include the above mentioned charges.
Please do the needful and correct it.
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Bajaj Finserv customer support has been notified about the posted complaint.
Oct 01, 2018
Updated by Mallesh Singam
any update
Complaint comments 

Comments

Name : Singam Mallesh

Mobile No : [protected]
I don't want any insurance, please remove the insurance policy 409CEC95272255
I don't want any insurance policy for my AC, please remove policy 409CEC95272255
Dear sir /madam I don't want any insurance policy for my air conditioner please remove the insurance policy 409CEC95272255.iam not happy for this policy .
Mallesh Singam's [Complaint's author] reply, Jan 9, 2019
Hi Sir I am any insurance policy request so please re found the amount
408CECDZ337416 this emi loan amount remove in my account because I don't want any extra insurance and my fridge already compressor are burned and I am sale in scrap shop 500 rupees

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