[Resolved]  Bajaj Finserv — Excess EMI Amount Debited

Address:Chennai, Tamil Nadu

1 st Mail ================================================================================... [protected] Forwarded message[protected] From: Siva Kumar <[protected]@gmail.com> Date: Tue, Feb 4, 2014 at 1:31 PM Subject: Bajaj finance from smart chromepet To: [protected]@gmail.com Dear Sir, Find the attachment below. [protected][protected][protected][protected][protected][protected][protected]--- 2 nd Mail ================================================================================... [protected] Forwarded message[protected] From: winways IT solutions <[protected]@gmail.com> Date: Thu, Feb 6, 2014 at 3:45 PM Subject: Re: Bajaj finance from smart chromepet To: j.[protected]@bajajfinserv.in, sureshkumar.[protected]@bajajfinserv.in Cc: Siva Kumar <[protected]@gmail.com> Dear Sir, An loan amount of Rs. 70000/- for myself (0% Interest) and Rs. 100000/- for Mr. J. Anandan (0% Interest) have been sanctioned for Office Furniture from Smart Home, Duraipakkam Showroom. Few days back, there were some issues regarding furniture delivery, regarding that we have sent mail to you. One by one, the issues are getting resolved. My Loan Account Number : 403SCE01389459 Anandan Loan Account No: 403SCE01380809 Now, the problem is for Mr. Anandan, Rs. 10001/- (without interest) is getting debited from his account, which is correct whereas for me, Rs. 8146/- was debited from my Bank Account instead of Rs. 7000/-. The very first day itself I have informed Mr. Siva when I get the Alert SMS from Bajaj Finserve that Rs. 8146/- is going to be debited . Actually My ECS date is on 05.02.2014, I want that this problem to be solved before 5th Feb (i.e ECS Date). And also I have asked for the schedule continuously for the past one week, then he had sent the scanned copy of Promisory note only on 04.02.2014 which I have forwarded to you. Kindly, take an immediate action to solve the issue with personal attention and credit the balance amount in my Bank. I am expecting that this problem will be solved at the earliest. Regards, V. Vijayapandian [protected] [protected][protected][protected][protected][protected][protected][protected]- 3 rd Mail ================================================================================... [protected] Forwarded message[protected] From: winways IT solutions <[protected]@gmail.com> Date: Mon, Mar 3, 2014 at 3:47 PM Subject: Fwd: Reminder - Excess EMI Amount Debited To: j.[protected]@bajajfinserv.in, sureshkumar.[protected]@bajajfinserv.in Cc: Siva Kumar <[protected]@gmail.com> Dear Sir, This month also the same alert sms received from Bajaj Finserve. Previously we had mentioned all in a detailed manner. We really requested you to solve the issue but still now, there is no response from your side. Whenever we contact you, you people were avoiding us and postponing. We expect some immediate response for this issue. Regards, Vijayapandian [protected] [protected][protected][protected][protected][protected][protected][protected]---... 4 th Mail ================================================================================... From: winwaysitsolutions [mailto:[protected]@gmail.com] Sent: Thursday, April 3, 2014 3:53 PM To: Jaya Kumar; Sureshkumar D; [protected]@smarthome.co.in Subject: Fwd: Reminder - Excess EMI Amount Debited Dear Sir, For the past two months, we are continuously asking to solve the issue, but we didn't get any response from your side. We had also forwarded the mail which we had sent to solve the issue in a detailed manner earlier . We have waited in patience for the past two months but your team members or nobody approached us to solve the issue, so when we contacted them their main intention is to disconnect the call telling any silly reason. So, we have understood that you people are specifically avoiding us. We really got frustrated with your service and team members so, we have decided not to take any loan from you in future, we will not recommend any of my friends, relatives or colleagues to avail loan from you and now we have given Intimation letter for Stop Payment of your ECS to our Bank. Already two months passed, still six months balance payment are there. So, I am ready to settle the exact principal amount (Exact Amount Due). Regards, V. Vijayapandian [protected] [protected][protected][protected][protected][protected][protected][protected]---... 5 th Mail [protected] Forwarded message[protected] From: winways IT solutions <[protected]@gmail.com> To: <[protected]@bajajfinserv.in>, <[protected]@bajajfinserv.in> Cc: Date: Mon, 1 Sep 2014 17:33:58 +0530 Subject: Fwd: Reminder - Excess EMI Amount Debited Dear Sir, We expect some immediate response for this issue. Regards, Vijayapandian [protected] Sir Please Need Solutions ... Regards, Vijayapandian [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Sep 17, 2014
Updated by winwa43
Dear Sir,

As requested, please find attached the Scanned copy of Invoice for an amount of Rs. 170000/- and receipt for the Initial payment for an amount of Rs.35750/-. Loan taken for Rs. 100000/- in the name of Mr. J. Anandan and his Loan Account Number is 403SCE01380809 and EMI Amount Rs. 10001/-, Rs. 70000/- in the name of Mr. V. Vijayapandian and his Loan Account Number is 403SCE01389459 and EMI Amount is Rs. 7000/- which is mentioned in the loan Term sheet but Rs.8146/- is wrongly debited for seven months.

At the time of receiving initial payment, they had also received Rs. 250/- each separately for EMI Card, but still we had not received any EMI Card. We also want this to bring to your knowledge.

We had also attached the Loan Term Sheet which we had recd from Mr. Sivakumar (Bajaj Finserve) for your kind reference.

We had already paid Rs. 1022/- in excess for Vijayapandian, Loan Account Number: 403SCE01389459. Regarding this issue, we had sent many mails and we had also forwarded the details previously. So, Kindly understand that we had already paid all the dues which is payable to M/s. Bajaj Finserve and there is no outstanding.

Kindly look into this issue at the earliest.

Regards,
V. Vijaypandian
[protected] / [protected]
Sep 17, 2014
Updated by winwa43
Winways IT Solutions
Sep 1

to bdm.winways
Dear Sir/Mam,

Regarding, sending the detailed structure of our loan detail, We have intimate for several times, but we didn't get any proper response from you. As a result we are not satisfied with your reply.

Total Amount: Rs.70, 000/-
Initial payment: Rs.14, 000/-
Loan amount : Rs.56, 000/-

Due Amount for per month :Rs.7, 000/- (8 month)
ECS amount Taken by you:Rs.8, 146/- (7 month)

Total Amount taken by you:Rs.57, 022/-
Refundable Amount :Rs.1, 022/-
.


We kindly request you to take appropriate response for this.. As we gave several intimation regarding this via phone and mail, but we wont get any proper response from you.

Now we have received the intimation to pay via sms the 8th ECS for the amount of Rs.8, 146/-. So we want the thorough and exact reply for this mail...

Regards,
V. Vijayapandian
[protected]

=========================================================================================================


On Thu, Sep 11, 2014 at 3:05 PM, winways IT solutions &lt;[protected]@gmail.com&gt; wrote:
Dear Sir,

This is the information that, we have already pay an execess Amount Rs 1, 022 /- our total Due amount is Rs 56, 000/.(8*7000)And we have payed Rs.57, 022 /- { 7*8146)

Regarding this we have intimate lot of time but we cant get any clear datails from your side(Bajaj Finance). Due to your improper response we are in lot of depression. It was irritated hardly. And now the MR. R. Baskaran ([protected]) make a call to us and ask us to pay the amount . His approch is hurted us.

We want you to provide our NOC and execess amount which was mentioned above . if we are not supposed to get these thing We will take legal action about you..

The person who are all followed us (Shiva, Suresh, Jayakumar), They didnt take any proper steps regarding this. We hope that you will take a necessary action to this issue.

if you want to contact us, ask your higher official to contact us with proper explanation

Kindly we request you to avoid the unnecessary call from unwanted person to us.


* for your kind attention we have forward all the mail transaction to you knowledge. kindly check it and reply us soon

With regards,

V.Vijayapandian.
[protected]

=======================================================================================================

[protected] Forwarded message[protected]
From: P Arul &lt;p.[protected]@bajajfinserv.in&gt;
Date: Wed, Sep 10, 2014 at 1:13 PM
Subject: eASY wAY tO mAKE pAYMENT oF BAJAJ LOAN EMI
To: "[protected]@gmail.com" &lt;[protected]@gmail.com&gt;

Dear V VIJAYAPANDIAN

Greetings from Bajaj Finance..!!!


We would like to inform you that as per our records, there is EMI overdue of Rs. 8146/- Towards Emi outstanding of your FURNITURE - LOAN A/c # 403SCE01389027

Reason of ECS rejected : INSUFFICIENT FUNDS
Please visit or contact our Branch for your queries …

Branch Address:
Bajaj finance Ltd, .
804/805/806, Raheja Towers, 8th Floor,
Anna Salai, Chennai 600002.
Contact Mr. Naveen/Mr Murugan/Jaykumar and Me
Mobile No#[protected] / 33215216 /30575367
The above overdue will affect your credit limit on Bajaj Emi Card and Future borrowings, moreover it will affect your Cibil Score also…
Please pay the overdue amount immediately

====================================================================================================

Permanent Block of your BFL EMI card
Inbox
x

Bajaj Finserv [protected]@bajajfinserv.in via env.etransmail.com
Sep 11 (6 days ago)

to winwaysinfosys
Dear Customer,

Greetings from Bajaj Finance Limited.

Your Existing Member Identification (EMI) Card No.xxxxxxxxxxxx 7045 has been suspended due to non receipt of EMI due on your loan a/c. Pls pay online or visit your nearest branch. Your card will be reviewed for activation post 3 months subject to EMI clearance.

Thank you,

Yours' sincerely,

Bajaj Finance Limited

*Terms and conditions apply.

In case of any queries, kindly call our customer care on[protected] or visit our website www.bajajfinservlending.in or write to [protected]@bajajfinserv.in
Complaint comments 

Comments

Dear Sir/ Madam.

Thank you for sharing your details. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post and our discussion we request you to send us the scan copy of your invoice in pdf format on [protected]@bajajfinserv.in for us to assist you further.

With regards,

WeCare
Bajaj Finserv Lending

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