Bajaj Finserv — Finance for the sofa set

Address:

201301

I got my sofa set financed by the Bajaj Finance. They took all the ECS forms signed by me, however, could not file it appropriately in the citi bank where I have an account. As a result they could not retrieve the balance emi. Now they ask me to download the ecs forms and courier the same to them after signing and all. On the contrary, I asked them to send an official to my place to get the forms signed and collect the pending emi. I also informed them that due to workload and severe health issues, I cannot step out and courier the forms. But they are just not understanding and not sending anyone for betterment of the issue for both me and them. Moreover, they have started threatening me by writing that they will ruin my cibil and file me for penal charges. I am not a fraud, then why I am getting this kind of treatment. I am paying and ready to pay. My ask of them is just to send some one and think logically and be positive.