[Resolved] Bajaj Finserv — for starting a loan account no 406ecf58165111 without buying any product

Nikhil Shambharkar

from Morjim, Goa

Address:

Nagpur, Maharashtra

Dear sir, i bought a samsung galaxy on nxt mobile & philips hair straightener on 21 sep 2017 price rs.14900 from flipkart by using bajaj emi card but i cancelled that products order no. Od[protected] and refund process is completed by flipkart & loan no.406ecf49918040 is cancelled by bajaj but bajaj started another loan no 406ecf58165111 for same amount of rs 14799 on 10 november 2017 for same product. Please help to cancel my loan account no 406ecf58165111 from bajaj finserv because i do not buy any product.

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Jan 1, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Nov 17, 2017

Bajaj Finserv Customer Care's response Hi Nikhil, Greetings from Bajaj Finserv! As discussed, currently your service request is under process. We request you to allow us additional 2 to 3 working days to resolve your query. Thank you.

Nov 26, 2017

Updated by Nikhil Shambharkar Dear sir, bajaj Finserv not cancel my loan no 406ECF58165111 till now..my Phillips Hair Straightener amount rs. 1899 was already refunded by flipkart to bajaj and Samsung mobile amount rs 12900 was refunded by 16 November 2017 but bajaj cancelled my Loan account No 406ECF49918040 of rs 14799 and disbursed amount and started a new loan account no 406ECF58165111 of rs 11000 with EMI of rs1834 for 6 months. I am sending the refund transaction from Flipkart to bajaj below:
Refund Update: Rs.12900 has been refunded to your <bank account/credit card/ debit card> on <date> by seller and will be credited by[protected], 02:42 PM In case of any delay, please check with your bank using ref no PZT[protected]WG1506. You can find your bank?s customer care number behind your credit/debit card or on their website.

Verified Support

Nov 29, 2017

Bajaj Finserv Customer Care's response Hi Nikhil, Greetings from Bajaj Finserv! As discussed, currently your service request is under process. We request you to allow us additional 5 to 7 working days to resolve your query. Thank you.