[Resolved] Bajaj Finserv — i cancelled fraud transaction at that time when incoming call from bajaj for transection verifications. | |||
Dear sir, I am santosh gosavi My cust id 8624290 My emi card online fraud transection from flipkart internet pvt ltd # pune on dated 20/09/2017. After transection before product delivered i received call from bajaj finserv for transection verification and i told to bajaj i did not done any transection that day. So pls cancelled this transection and i permanantly blocked my emi card at the same time. There after i received 1 email from bajaj as given below. Dear santosh gosavi, Welcome to bajaj finserv emi network. Thank you for using your emi card for the purchase at flipkart internet pvt ltd # pune for rs.59, 999 on date[protected]. We are pleased to inform you that your loan for this purchase has been processed. Loan details Customer id 8624290 Loan account number 577ecf48231005 Loan applicant name santosh gosavi Product consumer finance Asset description online-ecf/online invoice Gross loan amount rs. 59, 999 Net loan amount rs. 57, 167 Gross loan tenure (In months) 3 Net loan tenure (In months) 3 Number of advance emi (In months) 0 Advance emi amount rs. 0 Loan amount less advance emis rs.59, 999 Charges from customer rs. 0 Other charges rs. 0 Rate of interest 0 % Interest paid by manufacturer/dealer rs. 2, 832 Manufacturer/dealer interest rate (%) 29.51 % Bfl - irr mfgr dlr + cust interest rate (%) 29.51% Emi details Emi amount rs. 20, 000 First emi date [protected] Last emi date [protected] Experia details You can also access your loan details by logging onto our customer portal experia To download the bajaj finserv experia app, sms app to [protected] and access you loan details. Please note: Balance/charges: you are requested to maintain adequate balance in your bank account at least 3 days prior to due date, as non-realization of emi would result in the levy of late payment in addition to payment bounce charges. Bureau rating: any delay in clearing of the outstanding payment may also adversely impact your cibil rating. Pin details: sms to [protected] from your registered mobile number Emi card loan limit: sms to[protected] from your registered mobile number Fees and charges applicable: Type of fee charges applicable Emi bounce charges rs.350/- per bounce Penal charges 2% per month Emi card annual fee rs.99/- if the card is not used in the last 12 months Statement of account customer portal - nil branch walk in - rs.50 No objection certificate customer portal - nil branch walk in - rs.50 We are committed to resolve your query/grievance in 48 hours, else we assure you a call back. If you are not happy with the response you can write to us on [protected]@bajajfinserv.in.in case of further escalation, you can write to us on [protected]@bajajfinserv.in Click here to know more about the terms and conditions. This is a system generated letter and does not require any signature. Warm regards, Bajaj finserv Bajaj finance limited. As i didn't about the this purchase any item and i have recd veryfication call about this transection from bajaj. I rejected this transection at the time of veryfication call and i even my emi card is blocked permanantly. So this transection is rejected so i am not responsible about this transection and bank payment. Kindly cancle my emi form bank. Regards Santosh anantrao gosavi [protected] and [protected] Was this information helpful? | |||
Oct 9, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Sep 08, 2017 Bajaj Finserv Customer Care's response Hi, we have noted your details and will get back to you at earliest .
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