[Resolved]  Bajaj Finserv — i cancelled fraud transaction at that time when incoming call from bajaj for transection verifications.

Address:Thane, Maharashtra, 421201

Dear sir,
I am santosh gosavi
My cust id 8624290
My emi card online fraud transection from flipkart internet pvt ltd # pune on dated 20/09/2017.
After transection before product delivered i received call from bajaj finserv for transection verification and i told to bajaj i did not done any transection that day. So pls cancelled this transection and i permanantly blocked my emi card at the same time.
There after i received 1 email from bajaj as given below.
Dear santosh gosavi,
Welcome to bajaj finserv emi network.
Thank you for using your emi card for the purchase at flipkart internet pvt ltd # pune for rs.59, 999 on date[protected].
We are pleased to inform you that your loan for this purchase has been processed.
Loan details
Customer id 8624290
Loan account number 577ecf48231005
Loan applicant name santosh gosavi
Product consumer finance
Asset description online-ecf/online invoice
Gross loan amount rs. 59, 999
Net loan amount rs. 57, 167
Gross loan tenure (In months) 3
Net loan tenure (In months) 3
Number of advance emi (In months)
0

Advance emi amount rs. 0
Loan amount less advance emis rs.59, 999
Charges from customer rs. 0
Other charges rs. 0
Rate of interest 0 %
Interest paid by manufacturer/dealer rs. 2, 832
Manufacturer/dealer interest rate (%) 29.51 %
Bfl - irr mfgr dlr + cust interest rate (%) 29.51%
Emi details
Emi amount rs. 20, 000
First emi date [protected]
Last emi date [protected]

Experia details
You can also access your loan details by logging onto our customer portal experia

To download the bajaj finserv experia app, sms app to [protected] and access you loan details.
Please note:
Balance/charges: you are requested to maintain adequate balance in your bank account at least 3 days prior to due date, as non-realization of emi would result in the levy of late payment in addition to payment bounce charges.
Bureau rating: any delay in clearing of the outstanding payment may also adversely impact your cibil rating.
Pin details: sms to [protected] from your registered mobile number
Emi card loan limit: sms to[protected] from your registered mobile number
Fees and charges applicable:
Type of fee charges applicable
Emi bounce charges rs.350/- per bounce
Penal charges 2% per month
Emi card annual fee rs.99/- if the card is not used in the last 12 months
Statement of account customer portal - nil branch walk in - rs.50
No objection certificate customer portal - nil branch walk in - rs.50

We are committed to resolve your query/grievance in 48 hours, else we assure you a call back. If you are not happy with the response you can write to us on [protected]@bajajfinserv.in.in case of further escalation, you can write to us on [protected]@bajajfinserv.in
Click here to know more about the terms and conditions.
This is a system generated letter and does not require any signature.
Warm regards,
Bajaj finserv
Bajaj finance limited.

As i didn't about the this purchase any item and i have recd veryfication call about this transection from bajaj. I rejected this transection at the time of veryfication call and i even my emi card is blocked permanantly.

So this transection is rejected so i am not responsible about this transection and bank payment.
Kindly cancle my emi form bank.

Regards

Santosh anantrao gosavi
[protected] and [protected]
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Oct 9, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your details and will get back to you at earliest .
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